Privacy Policy

1) Scope & what this policy covers

This policy applies to information processed through our website and course platform features, including when you: browse pages, request course information, contact support, subscribe to updates, or manage cookie preferences.

Our site is designed to be photo-free and does not require uploading face images or identity photos to use core informational content. If a course or feature later requires media submissions, the specific feature will provide additional notices at the point of collection.

2) Information we collect

2.1 Information you provide

• Contact details (such as name, email address, phone number) when you contact us or request information.
• Message content you choose to send (for example, questions about courses).
• Preference details (such as language, communication preferences, cookie settings).

2.2 Information collected automatically

• Device and usage data (browser type, approximate location derived from IP, pages viewed, timestamps, referrers).
• Log data for security, troubleshooting, and performance monitoring.
• Cookie and similar technology data depending on your consent choices.

2.3 Sensitive information

We do not intentionally collect sensitive categories of personal data (such as precise geolocation, government IDs, biometric identifiers, or health data) through this website. Please do not include sensitive information in messages you send to us.

3) How we use your information

We use personal information to:

• Provide, maintain, and improve the Service and user experience.
• Respond to inquiries and provide support.
• Send service-related communications (for example, important updates or responses you requested).
• Send marketing communications when legally permitted and when you can opt out.
• Analyze performance and prevent abuse, fraud, and security incidents.
• Comply with legal obligations and enforce our terms.

4) Legal bases (EEA/UK/other regions)

Where required, we rely on one or more legal bases to process your information:

• Consent (for optional cookies and certain communications).
• Contract (to provide requested services and respond to requests related to courses).
• Legitimate interests (to secure and improve our Service, provided your rights do not override these interests).
• Legal obligation (to meet applicable laws and lawful requests).

5) Cookies & similar technologies

We use cookies and similar technologies to run the website, remember preferences, measure performance, and (if you opt in) support analytics or marketing features. You can control non-essential cookies via our cookie settings at any time.

6) Sharing & disclosures

We may share personal information in the following situations:

• Service providers who process data on our behalf (for example, hosting, email delivery, security monitoring), under contractual confidentiality and security obligations.
• Legal and safety when required by law, to respond to lawful requests, or to protect rights, users, and the public.
• Business transfers in connection with a merger, acquisition, restructuring, or sale of assets (with appropriate safeguards).

We do not sell personal information in the traditional sense. Some jurisdictions define “sale” or “sharing” broadly; where applicable, you can opt out of non-essential cookies and limit certain disclosures by adjusting settings.

7) International data transfers

We may process and store information in countries other than your own. When we transfer personal information internationally, we use appropriate safeguards as required by applicable law, such as contractual protections and security measures designed to protect your data.

8) Data retention

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Typical retention depends on the type of data:

• Support messages: retained as needed to respond and for reasonable follow-up, then archived or deleted.
• Security logs: retained for a limited period to detect and prevent abuse and to maintain system integrity.
• Cookie preferences: stored until you change settings or clear your browser storage.

9) Security

We implement technical and organizational measures intended to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No method of transmission or storage is 100% secure; please use caution when sharing information online.

10) Your rights & choices

Depending on where you live, you may have rights regarding your personal information, including:

• Access, correction, or deletion of your personal information.
• Objection to, or restriction of, certain processing.
• Data portability (where applicable).
• Withdrawal of consent (where processing is based on consent).
• Opt-out of certain marketing communications.
• Opt-out of certain cookie-based analytics/marketing (via cookie settings).

To exercise rights, contact us at [email protected]. We may need to verify your request to protect your information.

11) Children’s privacy

The Service is not directed to children under 16 (or the minimum age required by your local law), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

12) Do Not Track / Global Privacy Control

Some browsers offer “Do Not Track” signals and some jurisdictions recognize opt-out preference signals such as Global Privacy Control (GPC). Because standards vary, we treat cookie preferences you set on our site as authoritative for non-essential cookies. If your browser sends GPC, we will interpret it as a request to opt out of non-essential cookies where feasible.

13) Updates to this policy

We may update this policy from time to time. When we do, we will revise the “Effective date” above. If changes are material, we will provide additional notice where required.

14) Contact us

Questions or requests about privacy can be sent to:

• Email: [email protected]
• Phone: +1 (415) 207-9384

We aim to respond within a reasonable timeframe. For certain regions, you may also have the right to lodge a complaint with your local data protection authority.